XProtect Retail is an investigation tool for performing advanced transaction data analysis. It helps retailers optimize store operations and increase profit by identifying fraud and reducing shrinkage.
Based on transaction data from point-of-sale (POS) or automated teller machines (ATMs) typically gathered in Enterprise Resource Planning Systems (ERPs), XProtect Retail links data with corresponding video from relevant cameras. Advanced search options, full video documentation and a set of pre-defined performance indicators make it easy to maintain a complete overview of store operations, cash registers/tills and employees so you can protect your entire business and customers.
XProtect Retail integrates seamlessly with the following XProtect products: XProtect® Corporate, XProtect® Enterprise, XProtect® Professional and XProtect® Express
POS and ERP systems
How can I more efficiently monitor video cameras and receipts to identify fraud?
Using XProtect Retail, video sequences can be linked with receipt and transaction data gathered from the POS system, ERP system or ATMs. XProtect Retail helps reduce fraud by identifying and sending alerts about suspicious activity such as misuse of gift cards, discounts, refunds or blacklisted credit cards.
Self-checkout
Did the customer scan and pay for every item?
Self-scanning is becoming increasingly popular. With XProtect Retail you can view transaction data alongside corresponding video of the transaction together in the XProtect software. Incidents can be efficiently tracked and video data can be exported and handed over to the proper authorities.
Discovery fraud patterns
Was a transaction an error or a pattern of fraud?
With XProtect Retail, you can search transaction and video data from specific cash registers/tills to see if an incident was an anomaly or frequently repeated.